Last Updated: August 2026
TRANSITARA values your privacy and is committed to protecting the personal information you share with us.This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, or use our chauffeur-driven travel services.
1. Information We Collect
When you interact with our website or contact TRANSITARA, we may collect information that you voluntarily provide to us.
Depending on your enquiry or service requirement, this information may include:
- Full name
- Email address
- Phone or mobile number
- Company or organization name, where applicable
- Pickup location
- Drop-off location
- Preferred travel date and time
- Travel or transportation requirements
- Number of passengers, where applicable
- Service or vehicle preferences
- Any additional information you provide in an enquiry or service request
We only request information that is reasonably necessary to respond to your enquiry, understand your travel requirements, and provide our services.
2. How We Use Your Information
The information you provide may be used to:
- Respond to your enquiries and requests.
- Understand your travel requirements.
- Provide quotations or service-related information.
- Coordinate requested chauffeur-driven travel services.
- Contact you regarding your enquiry, service request, or booking.
- Confirm service details and communicate changes where necessary.
- Provide customer support.
- Maintain records related to enquiries and services.
- Improve our website, services, and customer experience.
- Communicate relevant information about TRANSITARA services where permitted by applicable law.
We do not use your personal information for purposes unrelated to the reason for which it was collected unless permitted or required by applicable law.
3. Enquiry and Service Request Information
TRANSITARA’s website is designed primarily to allow visitors to enquire about our premium chauffeur-driven travel services and submit their travel requirements.
When you submit an enquiry or service request, the information provided may be forwarded to the appropriate TRANSITARA team members for the purpose of responding to your request and coordinating the requested service.
Providing accurate information helps us respond to your requirements efficiently.
4. Communication and Marketing
We may contact you using the contact details you provide when it is necessary to respond to your enquiry, clarify service requirements, provide a quotation, confirm service-related information, or provide customer support.
Where promotional or marketing communications are sent, you may request to stop receiving such communications at any time.
You may contact TRANSITARA to withdraw your consent for promotional communications or use an unsubscribe option where one is provided.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use the website, and enhance the overall browsing experience.
Cookies may be used to:
- Remember certain website preferences.
- Improve website navigation and functionality.
- Understand website usage and visitor behaviour.
- Analyse website performance
- Support website security and functionality.
- Improve the content and user experience of the website.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.
6. Website Analytics
We may use website analytics or similar technologies to understand how visitors interact with the TRANSITARA website.
This may include information such as:
- Pages visited
- Approximate usage patterns
- Browser and device information
- Referring pages
- Website interaction data
- General technical information
Analytics information is used primarily to understand website performance, improve usability, and enhance our services.
7. Third-Party Services
TRANSITARA may use selected third-party services or technologies to support website functionality, communication, analytics, hosting, security, or other operational requirements.
These third parties may process certain information only to the extent necessary to provide their services.
Where applicable, third-party service providers are expected to handle information in accordance with their own privacy policies and applicable legal requirements.
TRANSITARA does not sell your personal information to third parties.
8. Sharing of Personal Information
We may share your information with authorized personnel, service providers, or business partners where reasonably necessary to:
- Respond to your enquiry.
- Coordinate travel services.
- Provide customer support.
- Process or manage service-related requirements.
- Maintain website and technical operations.
- Meet legal, regulatory, or governmental requirements.
We do not share personal information with third parties for unrelated commercial purposes.
Where information must be disclosed to comply with applicable law, legal proceedings, governmental requests, or to protect the rights, safety, or property of TRANSITARA or others, such disclosure may be made as required or permitted by law.
9. Data Security
TRANSITARA takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
Access to personal information is limited to individuals and service providers who require such information for legitimate business or service-related purposes.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate business interests.
The retention period may vary depending on the nature of the information and the purpose for which it was collected.
When information is no longer required, it may be securely deleted, anonymized, or otherwise disposed of as appropriate.
11. Your Privacy Rights
Subject to applicable laws and regulations, you may have the right to:
- Request information about the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information where legally applicable.
- Withdraw consent for certain types of processing.
- Opt out of promotional communications.
- Raise questions or concerns regarding the handling of your personal information.
To exercise any applicable privacy rights, please contact TRANSITARA using the contact details provided below.
We may need to verify your identity before processing certain requests to protect your information from unauthorized access.
12. Children's Privacy
The TRANSITARA website and services are intended for general users and businesses.
We do not knowingly collect personal information from children for independent use of our services. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
13. Links to Other Websites
Our website may contain links to third-party websites, social media platforms, or other external services.
TRANSITARA is not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing your personal information.
14. Changes to This Privacy Policy
TRANSITARA may update or modify this Privacy Policy from time to time to reflect changes in our services, website functionality, technology, or applicable legal requirements.
Any updated version will be published on this page with the revised “Last Updated” date.
We encourage visitors to review this page periodically to remain informed about how we handle personal information.
15. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us.
TRANSITARA
1st Floor, Ravija Plaza, Opposite Rambaug
Bungalows, Thaltej, Ahmedabad – 380059
Email: book@transitaragroup.com (For booking only)
Email: info@transitaragroup.com (General Enquiries)
Phone: +91 96870 67896 / 97
